Insurance
We accept most major dental plans. Our team verifies your benefits before treatment is scheduled, so you know where you stand ahead of time.
Call us with your plan details and we will check it for you.
NEW PATIENTS
Everything you need before your first visit.
Your first appointment sets the tone for everything after it. Here is how we run it, what to bring, and how we handle insurance and cost so there are no surprises.
What happens at the first appointment.
- 01
Arrival and paperwork
You check in at the front desk and we confirm your health history and insurance. If you filled out forms at home, this part is quick.
- 02
A full set of images
We take the images we need to see what is going on, including a panoramic view. These help us look at bone, roots, and areas between teeth.
- 03
A comprehensive exam
One of our doctors examines your teeth, gums, bite, and soft tissue. We look at what is stable, what is changing, and what needs attention.
- 04
Hygiene visit where appropriate
Many patients have their cleaning the same day. If your gums need a different kind of care first, we will explain why and plan it with you.
- 05
A conversation before anything is scheduled
We walk through what we found and lay out your options in plain language. Nothing gets booked until you understand it and agree to it.
Save time before you arrive
Fill out your new patient forms at home and walk in ready to be seen.
Complete new patient formsPrefer paper? You can also complete the forms in the office. Please arrive a little early if you do.
INSURANCE AND PAYMENT
Straight answers about cost.
Financing
Third party financing is available for larger treatment plans. We work with CareCredit and Scratchpay, and you can apply directly through either one.
- CareCredit
- Scratchpay
Ask the front desk if you would like help getting started.
Estimates before treatment
You get a written estimate before any work begins. When it helps, we phase treatment so you can move at a pace that works for you.
Questions about an estimate are always welcome.
HOURS AND ACCESS
Office hours
- Monday
- 9:00am to 7:00pm
- Tuesday
- 9:00am to 6:00pm
- Wednesday
- 9:00am to 6:00pm
- Thursday
- 9:00am to 7:00pm
- Friday
- 8:00am to 2:00pm
- Saturday
- 8:00am to 2:00pm
- Sunday
- Closed
We stay open into the evening on Monday and Thursday, and we are open Saturday mornings for patients who cannot get here during the week.
Getting here
Parking
We are at 150 River Road with parking in the lot directly outside the building. No meters, no garage.
Finding the suite
Our office is Suite D2. Follow the building signage around to the suite entrance and check in at the front desk.
Accessibility
PLACEHOLDER: confirm entrance accessibility details with the client before publishing.
COMMON QUESTIONS
Questions we hear before a first visit.
Yes. We are taking new patients of all ages, and we usually have room in the schedule within a reasonable window. Call us or send a request and we will find a time.
Bring a photo ID, your insurance card, and a list of any medications you take. If you have recent images or records from another dentist, those help too.
We accept most major dental plans. The fastest way to know for certain is to call with your plan details. We will verify your benefits and explain what they cover.
You are in good company, and there is no lecture waiting for you. We start with a look at where things are today, then build a plan from there in the order that makes sense.
Yes. We see kids and adults, so families can book together instead of driving to two offices. Let us know your child's age when you call and we will plan the visit around it.
Call us as early in the day as you can. We hold time for urgent problems and will do our best to get you in. If we cannot, we will tell you straight away and help you find care.
We take it seriously. We explain each step before it happens, work at a pace you set, and stop any time you raise your hand. Tell us what has been hard in the past and we will plan around it.
Yes. Tell us who you would like to see when you book and we will match your appointment to their schedule.
Let us get you on the schedule.
Send a request or call the office. We will answer your questions before you commit to anything.